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182647

The limits of language in doing systems work

Richard J. Boland

pp. 47-57

Abstract

Doing systems work brings us to the limits of language as few human activities do. It uniquely joins the empathetic reading of human motivations, desires, and needs with a creative envisioning of new socio-technical arrangements in hopes of transforming the world. It is at once humble and audacious, finely detailed and grandly epic. Fundamental notions of goodness, truth, and beauty are relied upon in ways that forever challenge our ability to justify.This paper sets five voices in dialogue to explore the limits of language in doing system work. The five voices, C. West Churchman, Sir Geoffrey Vickers, Richard Rorty, Bruno Latour, and Pierre Bourdieu, represent a wide range of 20th century traditions in system thinking, philosophy, sociology of technology, and social theory. Their dialogue is animated, conflictual, melodic, and unnerving, much like system work itself. Instead of a consensus on language, limits, or systems, they provide us a landscape and some paths for future exploration in our own dialogues.

Publication details

Published in:

Baskerville Richard, Stage Jan, DeGross Janice (2000) Organizational and social perspectives on information technology: ifip tc8 wg8.2 international working conference on the social and organizational perspective on research and practice in information technology june 9–11, 2000, aalborg, denmark. Dordrecht, Springer.

Pages: 47-57

DOI: 10.1007/978-0-387-35505-4_4

Full citation:

Boland Richard J. (2000) „The limits of language in doing systems work“, In: R. Baskerville, J. Stage & J. Degross (eds.), Organizational and social perspectives on information technology, Dordrecht, Springer, 47–57.