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Organizing technology
of hospitality
pp. 276-304
Abstract
"In a world populated by mobile, nomadic "hordes' … there will hardly be a hotter issue than the one of hospitality", so said Claudio Ciborra a decade ago (1999: 193, emphasis added). But what does or might hospitality denote now? And more specifically for our purposes, what kind of insights does the concept of hospitality offer to those studying the deployment and use of information technology? Ciborra suggests that an interest in hospitality is part of a fresh vocabulary and emerging landscape of inquiry for thinking differently about our relation to information technology. The implications of this preoccupation with hospitality for the field of information system research, with its long-held concerns for alignment, control and planning and related aspirations that privilege integration, coherence and complementary practices, is the focus of this chapter.
Publication details
Published in:
Avgerou Chrisanthi, Lanzara Giovan Francesco, Willcocks Leslie (2009) Bricolage, care and information: Claudio Ciborra's legacy in information systems research. Dordrecht, Springer.
Pages: 276-304
Full citation:
Brigham Martin, Introna Lucas D. (2009) Organizing technology: of hospitality, In: Bricolage, care and information, Dordrecht, Springer, 276–304.