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Design science in tourism

foundations of destination management

edited byDaniel R. Fesenmaier Zheng Xiang

Abstract

This book explores the impact of design science and design thinking on tourism planning, gathering contributions from leading authorities in the field of tourism research and providing a comprehensive and interconnected panorama of cutting-edge results that influence the current and future design of tourist destinations.

Details | Table of Contents

Introduction to tourism design and design science in tourism Daniel R. Fesenmaier Zheng Xiang

pp.3-16

https://doi.org/10.1007/978-3-319-42773-7_1
Tourism experience and tourism design Jeongmi Kim Daniel R. Fesenmaier

pp.17-29

https://doi.org/10.1007/978-3-319-42773-7_2
Emotions in tourism

from exploration to design

Serena Volo

pp.31-40

https://doi.org/10.1007/978-3-319-42773-7_3
Emotions in tourism

from consumer behavior to destination management

Anna Scuttari Harald Pechlaner

pp.41-53

https://doi.org/10.1007/978-3-319-42773-7_4
Authenticity for tourism design and experience Jillian M. Rickly Scott McCabe

pp.55-68

https://doi.org/10.1007/978-3-319-42773-7_5
An uncanny night in a nature bubble

designing embodied sleeping experiences

Tarja Salmela Anu Valtonen Satu Miettinen

pp.69-93

https://doi.org/10.1007/978-3-319-42773-7_6
Stories as a tourist experience design tool Gianna Moscardo

pp.97-124

https://doi.org/10.1007/978-3-319-42773-7_7
Destinations and value co-creation

designing experiences as processes

Juergen Gnoth

pp.125-138

https://doi.org/10.1007/978-3-319-42773-7_8
Social systems and tourism design Mike Peters

pp.139-150

https://doi.org/10.1007/978-3-319-42773-7_9
Atmospherics and the touristic experience Anna S. Mattila Lisa Gao

pp.151-160

https://doi.org/10.1007/978-3-319-42773-7_10
Designing tourism services in an era of information overload Vince Magnini

pp.161-172

https://doi.org/10.1007/978-3-319-42773-7_11
Technology and behavioral design in tourism Iis P. Tussyadiah

pp.173-191

https://doi.org/10.1007/978-3-319-42773-7_12
The dynamics of destinations and tourism development Pietro Beritelli Christian Laesser

pp.195-214

https://doi.org/10.1007/978-3-319-42773-7_13
Experiences through design and innovation along touch points Florian J. Zach Dejan Krizaj

pp.215-232

https://doi.org/10.1007/978-3-319-42773-7_14
When design goes wrong?

diagnostic tools for detecting and overcoming failures in service experience

Astrid Dickinger Daniel Leung

pp.233-263

https://doi.org/10.1007/978-3-319-42773-7_15

Publication details

Publisher: Springer

Place: Dordrecht

Year: 2017

Pages: 272

ISBN (hardback): 978-3-319-42771-3

ISBN (digital): 978-3-319-42773-7

Full citation:

Fesenmaier Daniel R., Xiang Zheng (2017) Design science in tourism: foundations of destination management. Dordrecht, Springer.